8b88 Privacy Policy

1 About This Policy

This Privacy Policy applies to all personal data collected by 8b88 through the website at https://8b88.ws, our mobile web application, our customer support channels (including email), and any other interaction you have with 8b88 as an organisation. It applies to all players based in Bangladesh and any other jurisdiction where 8b88 operates.

This Policy should be read alongside the 8b88 Terms and Conditions, which form the overall legal framework governing your use of the platform. In the event of any conflict between this Privacy Policy and the Terms and Conditions on matters relating to personal data, this Privacy Policy shall prevail.

We review and update this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or platform functionality. The effective date at the top of this page indicates when the current version was last revised. Continued use of the 8b88 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.

2 Data We Collect

8b88 collects the following categories of personal data from players. We collect only what is necessary for the specific purposes described in Section 4 of this Policy.

3 How We Collect Your Data

8b88 collects personal data through the following channels and methods:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account settings.
• Automated technologies: Technical and usage data collected automatically through cookies, server logs, and similar tracking technologies each time you access the 8b88 platform. See Section 7 for full details on our cookie practices.
• Third-party payment processors: Financial transaction data shared with 8b88 by our payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) when you make deposits or withdrawals.
• Identity verification services: Confirmation data returned by third-party KYC and age-verification service providers when we verify your identity documents.
• Fraud prevention partners: Risk signals and fraud indicators provided by specialist anti-fraud services that 8b88 uses to protect the platform and its players.

Where you provide personal data about a third party (for example, a payment account in another person's name), you represent that you have that person's consent to share their data with 8b88 for the relevant purpose. 8b88 does not accept deposits from third-party payment accounts.

4 How We Use Your Data

8b88 uses the personal data we collect for the following specific purposes:

• Account creation and management: To set up and administer your 8b88 account, authenticate your identity at login, and maintain accurate account records.
• Age and identity verification (KYC): To confirm that you are at least 21 years of age and that your identity matches the details provided at registration, as required before processing any withdrawal.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to maintain complete transaction records.
• Service delivery: To provide access to casino games (slots, live dealer, crash games), sports betting markets (cricket, football, kabaddi), and all other platform features.
• Customer support: To respond to your enquiries, resolve disputes, and investigate complaints.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling behaviour and to implement voluntary or mandatory player protection measures as described in our Responsible Gaming Policy.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, and other prohibited activities on the platform.
• Platform improvement: To analyse usage patterns and improve the performance, functionality, and user experience of the 8b88 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and news about new games or features — but only where you have opted in to receive such communications. You may opt out at any time by contacting support.
• Legal compliance: To comply with applicable anti-money laundering (AML) obligations, record-keeping requirements, and any other legal or regulatory duties to which 8b88 is subject.

5 Legal Basis for Processing

8b88 processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil the contract between you and 8b88 — including account management, game delivery, and payment processing. Without this processing, we cannot provide our services.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations, record-keeping duties, and cooperation with lawful authority requests.
• Legitimate interests: Processing carried out for the legitimate business interests of 8b88 — such as fraud prevention, platform security, responsible gaming monitoring, and platform improvement — provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — most notably for the sending of direct marketing communications. You may withdraw consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6 Sharing Your Data

8b88 does not sell, rent, or trade your personal data to third-party marketing organisations. We share your data only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network partners (Visa, Mastercard) receive the financial data necessary to process your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC and document verification services receive copies of the identity documents you submit for age and identity verification.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and gameplay session data necessary to deliver game functionality. They do not receive your full identity or payment details.
• Fraud and risk management partners: Specialist fraud prevention services may receive technical data (IP address, device fingerprint) to assess transaction risk.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by law, in connection with legal proceedings, or to protect the rights and safety of 8b88 or its players.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 8b88 business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers who process personal data on behalf of 8b88 are bound by data processing agreements that require them to handle your data securely, use it only for specified purposes, and not retain it beyond what is necessary.

7 Cookies & Tracking Technologies

The 8b88 platform uses cookies and similar technologies to support essential site functionality, improve performance, and deliver a better experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

8b88 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without impairing core platform functionality.
• Functional cookies: Remember your preferences such as language selection, responsible gaming limit settings, and display preferences to improve your experience across sessions.
• Analytics cookies: Collect anonymised information about how players use the platform — such as which games are most popular, which pages are visited most frequently, and where errors occur — to help us improve the platform.
• Security cookies: Support our fraud detection and account security systems, helping to identify unusual or potentially malicious activity on the platform.

8b88 does not use third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent certain core features of the 8b88 platform from functioning correctly.

8 Data Retention

8b88 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised. Retention periods are determined by the purpose for which data was collected and by applicable legal obligations:

Where 8b88 is required by law to retain data for a longer period, the legally mandated period will take precedence over the standard periods set out above. Data retained solely to comply with a legal obligation will not be used for any other purpose during the retention period.

9 Data Security

8b88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following measures:

• Transport encryption: All data in transit between your device and our servers is protected by TLS 1.2 or higher (256-bit SSL), ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Data encryption at rest: Sensitive data stored in our databases — including identity documents and payment account references — is encrypted at rest using AES-256 encryption.
• Access controls: Personal data is accessible only to 8b88 staff and service providers who have a legitimate need to access it for the performance of their duties. Access is governed by role-based permissions and logged for audit purposes.
• Password security: Player passwords are stored as salted cryptographic hashes. 8b88 staff cannot view or retrieve your password in plain text.
• Regular security assessments: 8b88 conducts periodic security reviews and vulnerability assessments of its platform infrastructure to identify and remediate potential weaknesses.
• Incident response: 8b88 maintains an incident response plan for data security events. In the event of a data breach that is likely to result in a risk to your rights, we will notify affected players promptly.

10 Your Rights

As a player whose personal data is processed by 8b88, you hold the following rights in relation to your data. To exercise any of these rights, please contact our support team at [email protected] with your request. We will respond within five (5) business days.

• Right of access: You have the right to request a copy of all personal data that 8b88 holds about you, together with information about how it is being used.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data held about you be corrected without undue delay.
• Right to erasure: You may request that 8b88 delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. This right is subject to our legal retention obligations — we cannot delete data that we are legally required to retain.
• Right to restriction of processing: You may ask 8b88 to restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: You have the right to receive personal data you have provided to 8b88 in a structured, commonly used, machine-readable format, and to transmit it to another organisation.
• Right to object: You have the right to object to the processing of your personal data where 8b88 relies on legitimate interests as its legal basis. You may also object to the use of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

8b88 will not charge a fee for processing reasonable data rights requests. If a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or to decline the request, providing written reasons for the decision.

11 Children & Minors

The 8b88 platform is strictly intended for adults aged 21 years and above. 8b88 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Our registration process includes age verification steps designed to prevent underage persons from creating accounts.

If 8b88 discovers that personal data has been inadvertently collected from a person under the age of 21, we will immediately close the relevant account, delete all associated personal data to the extent not required to be retained for legal reasons, and return any funds deposited by the underage individual to the source payment method.

If you believe that a minor has gained access to or registered an account on the 8b88 platform, please notify us immediately at [email protected] so that we can take prompt corrective action.

12 Third-Party Links

The 8b88 platform may contain references to third-party game providers, payment services, and other organisations. While 8b88 takes care in its selection of partners, we are not responsible for the privacy practices or content of third-party websites or services that are accessed independently of the 8b88 platform.

When you use a payment service such as bKash or Nagad to fund your account, you are also subject to that provider's own privacy policy and terms of service. We encourage you to review those policies before sharing your payment credentials with any third-party service.

This Privacy Policy applies solely to data collected directly by 8b88 through the platform at https://8b88.ws and associated communication channels. It does not extend to any third-party service, even where that service is integrated into the 8b88 platform (such as live dealer game streams delivered by Evolution Gaming).

13 Changes to This Policy

8b88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered players by email (to the address registered to their account) at least seven (7) days before the changes take effect, and we will update the "Last updated" date shown at the top of this page and in the table of contents sidebar.

We encourage all players to review this Privacy Policy periodically. Continued use of the 8b88 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should close your account and cease using the platform before the effective date.

Archived versions of previous Privacy Policy documents are available upon request by contacting [email protected].

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 8b88 processes your personal data, please contact our support team. All privacy-related enquiries are handled in English, and our team operates around the clock including Bangladesh public holidays (Bangladesh Standard Time, UTC+6).

Privacy enquiries email: [email protected]

Please include "Privacy Request" in the subject line of your email and provide sufficient information for us to identify your account (such as your registered email address or username) so that we can respond to your request efficiently. We aim to acknowledge all privacy requests within 24 hours and to provide a substantive response within five (5) business days.